Frequently Asked Questions

Veterinary Services in Potomac, MD

What are your hours?:
Monday 8:00am – 8:00pm
Tuesday 8:00am – 8:00pm
Wednesday 8:00am – 8:00pm
Thursday 8:00am – 6:00pm
Friday 8:00am – 6:00pm
Saturday 8:00am – 1:00pm
Sunday Closed

Where are you located?:

We are located at 10229 Falls Road, Potomac, MD. Our office is located just south of Democracy Blvd. Please feel free to contact our office for directions. (301) 983-8400.

What services do you offer?:

WELLNESS & PREVENTATIVE CARE
BEHAVIOR MODIFICATION & TRAINING
LAB & EQUIPMENT
DENTISTRY
RADIOLOGY
SURGERY
PHARMACY
GROOMING
EMERGENCY & URGENT CARE
AND MORE!

Where should I take my pet after hours in case of emergency?:

MEAC:
Phone: 301 770 5226
12106 Nebel Street
Rockville, MD 20852
http://www.metroeac.com/

VCA VRA:
Phone: 301 926 3300
500 Perry Parkway
Gaithersburg, MD 20877
http://www.vcaspecialtyvets.com/veterinary-referral-associates/

SouthPaws:
Phone: 703 752 9100
8500 Arlington Boulevard
Fairfax, VA 22031-4604
http://www.southpaws.com/

Do I need to schedule an appointment?:

Except in the case of emergencies, appointments must be made in advance by contacting our appointment desk at (301) 983-8400. Appointment hours vary.

What forms of payment do you accept?:

Payment for outpatient services is due at the time the services are provided. We accept cash, personal checks, MasterCard, Discover, VISA, American Express, Debit or CareCredit. The balance of your account is due at the time your pet is discharged from the hospital. If during your pet’s stay you and your veterinarian agree that additional care is needed beyond what was anticipated at the time of the original estimate, you may be asked to make an additional deposit toward your final bill.

What is CareCredit?

CareCredit is a healthcare credit card with a credit line for treatments and procedures for your entire family, including your pets. With many of our promotional offers, you can avoid paying interest by making your minimum monthly payments and paying the full amount due by the end of the promotional period. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within the promotional period. Minimum monthly payments are required. For complete details, please read the Credit Card Account Agreement within the application.

What is the pre-anesthetic blood screening?:

A pre-anesthetic wellness screen is a valuable tool used to ensure the internal health of your pet prior to performing procedures that require anesthesia. Many diseases can not be detected on a physical exam and without screening, these diseases would remain silent. Using our in-house laboratory we are able to analyze a blood sample for values that may indicate impairment in the function of your pet’s liver, kidney, or pancreas. We can also ensure there is no infection, anemia or electrolyte imbalance. If a problem is identified, we have likely caught it early and can make appropriate treatment recommendations at a point when treatment will make the most difference. In some cases, anesthesia may need to be altered or delayed for the safety of your pet.

Please feel free to contact us here at Falls Road Veterinary Hospital with any question at (301) 983-8400 or office@fallsroadvet.com

Make sure to visit our sister facility!
Greenbriar Luxury Pet Resort

Our sister facility Greenbriar Luxury Pet Resort Maryland’s Premier Dog & Cat Luxury Boarding Facility. Located in Urbana, MD convenient to Maryland, Virginia, and D.C. We are committed to providing your pets with the best pet health care through all stages of their lives. Our luxurious amenities provide everything your pet needs and more! Our 30 acre facility provides: Veterinary Hospital, Pet Rehabilitation & Therapy Program, Luxury Dog Boarding, Luxury Cat Boarding, Pocket Pet Boarding, Grooming, Dog Training, Free Off Leash Dog Park, Dog Day Camp, Do-It-Yourself Dog Wash and more Please call us or stop in today to see for yourself that we truly are your ONE stop for all your pet’s needs.

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